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Established 1893   |   BS 460:2002 Certified   |   UK & International Supply   |   Expert Technical Support   |   0333 987 4452

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DELIVERY

HOW WE DELIVER

Cast iron is heavy. A single 1829mm gutter length weighs enough that it travels palletised, on a vehicle between 7.5 and 15 tonnes, fully insured to your site. That is what our delivery charges cover.

Rates are calculated automatically at checkout. You will see the exact charge in your basket before you enter any payment details.

A palletised order of cast iron rainwater goods, shrink-wrapped and strapped on a tail-lift vehicle ready for delivery

DELIVERY VEHICLES AND ACCESS

Most deliveries travel on vehicles between 7.5 and 15 tonnes. Please make sure there is clear access to the property. Whether the vehicle can safely reach your site is at the driver’s discretion.

If access is restricted — a narrow lane, a village centre, a site with no hard standing — tell us before you order and we will look at the options.

UK MAINLAND DELIVERY RATES

Small fittings — despatched boxed. Brackets, stop ends, union clips, outlets and similar items.

Order valueDelivery
Up to £99£30
£100 – £249£40
£250 and above£50

Larger fittings and shorter sections — palletised.

Order valueDelivery
Up to £99£45
£100 – £249£65
£250 and above£75

Gutter and pipe lengths, radiators and heavy castings — palletised.

Order valueDelivery
Up to £99£80
£100 – £249£100
£250 and above£120

All delivery rates are shown excluding VAT.

Where an order contains items from more than one group, the rate for the heaviest group applies. You are not charged twice.

Samples are delivered free of charge within the UK mainland. If you are matching an existing profile, send us a photograph and a measurement across the face of the gutter and we will advise.

Outside the UK mainland. For the Isle of Man, Isle of Wight, the Channel Islands, Northern Ireland, the Scottish islands or any international destination, call 0333 987 4452 and we will quote carriage with your order. We have supplied projects in the USA, New Zealand, Denmark, Australia and across Europe.

WEIGHT AND HANDLING

Some of our castings are extremely heavy. You will need personnel and suitable equipment on site on the day of delivery to take the pallet off the vehicle.

Where we supply a drawing for bespoke items, the weight is given on the drawing. For all other weights, call 0333 987 4452 and we will confirm before you order.

DELIVERY TIMES

Larger items are palletised and sent on a three day carrier, arriving within three days of despatch. Deliveries run 08:00 to 17:30, Monday to Friday.

ItemTypical time
Gutters and pipes, standard stock5 – 7 days
Cast rooflights1 – 2 days
Valves and accessories10 – 14 days
Airbricks2 – 3 days
Soil pipe and fittings7 days
Cast iron radiators5 – 7 days
All radiators14 – 21 days

Next day, timed and weekend delivery can usually be arranged at additional cost. Please call the sales office for a price before you order.

Bespoke and copy casting is a different matter — allow 12 to 14 weeks from approval of the pattern. We confirm the programme in writing with your quotation.

STORAGE ON SITE

Store everything in the packaging provided, in a dry environment, until installation. Items damaged on site cannot be returned.

DESPATCH

When your order is manufactured, assembled and packed, our despatch department will call you. Items on our standard delivery schedule are normally delivered within three days of that call.

CHECKING YOUR DELIVERY

Please check your delivery before you sign for it.

If an item is damaged, notify the driver and add it to the driver’s docket. We cannot refund or replace items signed for as received in good condition.

If anything is unclear at the point of delivery, ask the driver to wait and call us on 0333 987 4452.

TRADE DISCOUNTS

Trade discounts, where applicable, are applied automatically to your order in the shopping basket.

For larger orders — a full elevation, a terrace, a church roof — call the sales office on 0333 987 4452. We price these individually.

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CONTACT US

Sales & Customer Services:
0333 987 4452

Tyn-Y-Clyn
Llanafarn Fawr
Builth Wells
Powys LD2 3LU
United Kingdom

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Tuscan Foundry Products Logo Black
Find out more about our products by giving us a call
0333 987 4452

Tuscan Foundry Products, Tyn-Y-Clyn, Llanafan Fawr, Builth Wells, Powys LD2 3LU, United Kingdom

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