We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We may collect, store and use the following kinds of personal information:

1. information about your computer and your visits to and use of this website,, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation.
2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
3. information that you provide to us to register with us
4. information that you provide to us to subscribe to our website services, email notifications, and/or newsletters
5. any other information that you choose to send to us

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookie and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted or until they reach a specified expiration date.

We will use session cookies to track your navigation of the website and items in your shopping basket, prevent fraud, and increase website security. We will use persistent cookies to enable our website to recognise you when you visit and track your preferences in relation to your use of our website.

Our payment services providers may also send you cookies.

Most browsers allow you to reject all cookies, while some allow you to reject just third-party cookies. For example, in Internet Explorer (version 9), you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

1. administer the website;
2. improve your browsing experience by personalising the website
3. enable your use of the services available on the website
4. send you goods purchased via the website, and supply to you services purchased via the website
5. send statements and invoices to you, and collect payments from you
6. send you general (non-marketing) commercial communications
7. send you email notifications which you have specifically requested
8. send you our newsletter and other marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology, and you can inform us at any time if you no longer require marketing communications
9. provide third parties with statistical information about our users – but this information will not be used to identify any individual user
10. deal with enquiries and complaints made by or about you relating to the website
11. keep the website secure and prevent fraud
12. verify compliance with the terms and conditions governing the use of the website including monitoring private messages sent through our website’s private messaging service

Where you submit personal information for publication on our website, we will publish and otherwise use that information under the licence you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All financial transactions on our website are handled through our payment services provider, Stripe. You can review Stripe’s privacy policy at www.Stripe.com. We will share information with Stripe only to the extent necessary to process payments you make via our website, refund such payments, and deal with complaints and queries relating to such payments and refunds.

Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as is reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

1. to the extent that we are required to do so by law;
2. in connection with any ongoing or prospective legal proceedings;
3. in order to establish, exercise or defend our legal rights, including providing information to others for fraud prevention and reducing credit risk
4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
5. to a court or other competent authority for disclosure of that personal information if ordered to do so by law.

Except as this privacy policy provides, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password- and firewall-protected servers.

All electronic transactions entered into via the website will be protected by encryption technology.

You acknowledge that transmitting information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. The provision of such information will be subject to:

1. We will typically accept a photocopy of your passport with a solicitor’s or bank’s certification and an original copy of a utility bill showing your current address as appropriate identification.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@tuscanfoundry.co.uk or by post to Tuscan Foundry Products, Unit 1, Tyn-Y-Clyn, Llanafan Fawr, Builth Wells, Powys, LD2 3LU

Data controller

The data controller responsible for the information collected on this website is Tuscan Foundry Products.